{"id":58,"date":"2023-06-27T05:07:32","date_gmt":"2023-06-27T05:07:32","guid":{"rendered":"https:\/\/dev.cryptoloc.au\/?page_id=58"},"modified":"2023-10-06T04:54:55","modified_gmt":"2023-10-06T04:54:55","slug":"request-support","status":"publish","type":"page","link":"https:\/\/127.0.0.1\/request-support\/","title":{"rendered":"Request Support"},"content":{"rendered":"<h1>Request Support<\/h1>\n<ul>\n<li>\n<h3>Experiencing difficulties using Cryptoloc products?<\/h3>\n<p>Submit a ticket and one of our experts will assist you as soon as possible.<\/p>\n<\/li>\n<li>\n<h3>Submit a ticket<\/h3>\n<div><link rel='stylesheet' id='formidable-css' href='https:\/\/127.0.0.1\/wp-content\/plugins\/formidable\/css\/formidableforms.css?ver=492200' type='text\/css' media='all' \/>\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_2_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_support-form\"  >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Support Ticket<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"2\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_2\" id=\"frm_hide_fields_2\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"support-form\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_2\" name=\"frm_submit_entry_2\" value=\"c3a9b86536\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/58?simply_static_page=568\" \/><div id=\"frm_field_11_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_k0cfp2\" id=\"field_k0cfp2_label\" class=\"frm_primary_label\">First Name\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_k0cfp2\" name=\"item_meta[11]\" value=\"\"  data-reqmsg=\"First Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_12_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_p0v8s2\" id=\"field_p0v8s2_label\" class=\"frm_primary_label\">Last Name\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_p0v8s2\" name=\"item_meta[12]\" value=\"\"  data-reqmsg=\"Last Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_13_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_29yf4d2\" id=\"field_29yf4d2_label\" class=\"frm_primary_label\">Email Address\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_29yf4d2\" name=\"item_meta[13]\" value=\"\"  data-reqmsg=\"Email Address cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_15_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_4rtjn2\" id=\"field_4rtjn2_label\" class=\"frm_primary_label\">Phone Number\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_4rtjn2\" name=\"item_meta[15]\" value=\"\"  data-invmsg=\"Phone is invalid\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_14_container\" class=\"frm_form_field form-field  frm_top_container frm6 frm_first\">\r\n    <label for=\"field_e6lis62\" id=\"field_e6lis62_label\" class=\"frm_primary_label\">Company\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_e6lis62\" name=\"item_meta[14]\" value=\"\"  data-invmsg=\"Subject is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_17_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_1p3lk\" id=\"field_1p3lk_label\" class=\"frm_primary_label\">Product\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[17]\" id=\"field_1p3lk\"  data-reqmsg=\"Product cannot be blank.\" aria-required=\"true\" data-invmsg=\"Product is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"\" selected='selected'> <\/option><option  value=\"Cryptoloc Cloud\">Cryptoloc Cloud<\/option><option  value=\"Cryptoloc Backup\">Cryptoloc Backup<\/option><option  value=\"Cryptoloc Secure2Client\">Cryptoloc Secure2Client<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_16_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n    <label for=\"field_9jv0r12\" id=\"field_9jv0r12_label\" class=\"frm_primary_label\">Detailed description of issue\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[16]\" id=\"field_9jv0r12\" rows=\"5\"  data-reqmsg=\"Detailed description of issue cannot be blank.\" aria-required=\"true\" data-invmsg=\"Detailed description of issue is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_21_container\" class=\"frm_form_field form-field  frm_none_container\">\n    <label for=\"g-recaptcha-response\" id=\"field_6xc8v_label\" class=\"frm_primary_label\">reCAPTCHA\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\n    <\/label>\n    <div  id=\"field_6xc8v\" class=\"frm-g-recaptcha\" data-sitekey=\"6LfAyJgoAAAAANZb05sLqvAyINKWPq2kHMORj9nZ\" data-size=\"normal\" data-theme=\"light\"><\/div>\n    \n    \n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t\t<div class=\"frm__654308e946233\">\n\t\t\t\t<label for=\"frm_email_2\" >\n\t\t\t\t\tIf you are human, leave this field blank.\t\t\t\t<\/label>\n\t\t\t\t<input  id=\"frm_email_2\" type=\"text\" class=\"frm_verify\" name=\"frm__654308e946233\" value=\"\" autocomplete=\"false\"  \/>\n\t\t\t<\/div>\n\t\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit uk-button uk-button-default\" type=\"submit\"  >Submit<\/button>\r\n\r\n\r\n<\/div><\/div>\n<\/fieldset>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<div>See frequently asked questions<\/div>\n<p>\n    <a href=\"\/knowledge-centre\">Knowledge Centre<\/a>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"xsmall\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row{\\n    margin: 0px;\\n}\"},\"children\":[{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px !important;\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"style\":\"card-secondary\",\"text_color\":\"light\",\"vertical_align\":\"middle\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Request Support\",\"text_align\":\"center\",\"title_element\":\"h1\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"xsmall\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row{\\n    margin: 0px;\\n}\\n\\n\"},\"children\":[{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px !important;\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"style\":\"card-default\",\"vertical_align\":\"middle\"},\"children\":[{\"type\":\"grid\",\"props\":{\"content_align\":false,\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"content_style\":\"h6\",\"css\":\".uk-card-primary .el-content,.uk-card-primary .el-title, .uk-h1{\\n    background: linear-gradient(46deg, #134361 5%, #62a0c8 40%);\\n    background-size: 300% 100%;\\n    background-repeat: no-repeat;\\n    -webkit-background-clip: text;\\n    background-clip: text;\\n    -moz-background-clip: text;\\n-webkit-background-clip: text;\\n    background-clip: text;\\n    -webkit-text-fill-color: transparent;\\n\\t\\n}\\n\\n.uk-card-primary {\\ndisplay: flex;\\nflex-direction: column;\\njustify-content: center;\\n    background: #f5f7fa;\\n}\\n\\n.frm_form_fields fieldset{\\n    padding:0px;\\n}\\n\\n.frm_button_submit{\\n    margin-top:10px;\\n}\\n\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_align\":false,\"grid_default\":\"1\",\"grid_masonry\":false,\"grid_medium\":\"2\",\"grid_row_align\":false,\"icon_width\":\"400\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"auto\",\"image_svg_color\":\"emphasis\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"See solutions\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"h3\",\"panel_link\":false,\"panel_padding\":\"large\",\"panel_style\":\"card-default\",\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_align\":\"top\",\"title_color\":\"secondary\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h2\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\",\"icon\":\"\",\"meta\":\"Submit a ticket and one of our experts will assist you as soon as possible.\",\"panel_style\":\"card-primary\",\"title\":\"Experiencing difficulties using Cryptoloc products?\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"[formidable id=2]\",\"icon\":\"\",\"image\":\"\",\"title\":\"Submit a ticket\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"xsmall\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row{\\n    margin: 0px;\\n    border-radius:2.5em;\\n    background-color: #134361;\\n\\n}\\n\\n\",\"layout\":\"2-3,1-3\"},\"children\":[{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px !important;\\n}\\n.uk-card-secondary{\\n    background-color: #134361;\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"style\":\"card-secondary\",\"text_color\":\"light\",\"vertical_align\":\"middle\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"See frequently asked questions\",\"text_align\":\"left\",\"title_element\":\"div\",\"title_style\":\"h1\"}}]},{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px !important;\\n}\\n.uk-card-secondary{\\n    background-color: #134361;\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"style\":\"card-secondary\",\"text_color\":\"light\",\"vertical_align\":\"middle\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"button\",\"props\":{\"button_size\":\"large\",\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\",\"text_align\":\"right\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"Knowledge Centre\",\"icon\":\"arrow-right\",\"icon_align\":\"right\",\"link\":\"\\\/knowledge-centre\"}}]}]}]}],\"name\":\"Call to action\"}],\"version\":\"4.0.7\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Request Support Experiencing difficulties using Cryptoloc products? Submit a ticket and one of our experts will assist you as soon as possible. Submit a ticket See frequently asked questions Knowledge Centre<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/pages\/58"}],"collection":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":7,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"predecessor-version":[{"id":973,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/pages\/58\/revisions\/973"}],"wp:attachment":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}